Returns & Refunds
At Shoplenude, we are committed to customer satisfaction. If you are not fully satisfied with your purchase, you may be eligible for a return or refund under the conditions outlined below.
Return Conditions:
- Items must be returned within 14 days of delivery.
- Products must be unused, in original packaging, and in resellable condition.
- Returns must include proof of purchase.
Refund Policy:
- Once the return is received and inspected, we will notify you by email regarding the status of your refund.
- If approved, the refund will be processed to your original method of payment within 5–10 business days.
Need help? Contact our support team to discuss your return, exchange, or refund.